/* LotteAI Belcentrale console — "Midnight Glass" components.
 * Every colour, size and radius comes from tokens.css (presets, glass,
 * density, font size). No inline styles anywhere (strict CSP); dynamic
 * geometry is set through the CSSOM (element.style.width, SVG attributes). */

* { box-sizing: border-box; }
html, body { margin: 0; min-height: 100%; }
body {
  background: var(--page-bg);
  background-color: var(--bg);
  background-attachment: fixed;
  color: var(--text);
  font: var(--t-base)/1.5 var(--font);
  letter-spacing: -.003em;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
  font-feature-settings: "ss01", "cv11";
}
button, input, select, textarea { font: inherit; color: inherit; letter-spacing: inherit; }
a { color: var(--accent-text); text-decoration: none; }
a:hover { text-decoration: underline; text-underline-offset: 3px; }
:focus-visible { outline: none; box-shadow: var(--focus); border-radius: var(--radius-xs); }
::selection { background: var(--accent-soft); }
.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0 0 0 0); border: 0; }
.noscript { padding: 24px; }
.hidden { display: none !important; }
.mono, .num { font-variant-numeric: tabular-nums; }
.mono { font-family: var(--mono); font-size: calc(var(--t-sm) - .5px); letter-spacing: -.01em; }
.muted { color: var(--muted); }
.small { font-size: var(--t-sm); }
.nowrap { white-space: nowrap; }
.right { text-align: right; }
.grow { flex: 1 1 auto; }
.row { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.row > select, .row > input { width: auto; }
td.right .row { flex-wrap: nowrap; justify-content: flex-end; }
.stack { display: grid; gap: var(--gap-sm); }
.stack-lg { display: grid; gap: var(--gap); }
.stack-sm { display: grid; gap: 8px; }
.eyebrow { font-size: var(--t-xs); text-transform: uppercase; letter-spacing: .14em; color: var(--muted); font-weight: 500; }
.section-label { font-size: var(--t-2xs); text-transform: uppercase; letter-spacing: .12em; color: var(--muted); font-weight: 600; margin: 4px 0 0; }
.icon { width: 18px; height: 18px; flex: none; stroke: currentColor; fill: none; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.icon.sm { width: 15px; height: 15px; }

/* ---------------------------------------------------------------- boot + login */
.boot { min-height: 100vh; display: grid; place-items: center; }
.boot-card { text-align: center; color: var(--muted); display: grid; justify-items: center; gap: 4px; }
.brand-mark {
  width: 38px; height: 38px; border-radius: 12px; flex: none; display: grid; place-items: center; color: #fff;
  background: linear-gradient(140deg, color-mix(in srgb, var(--accent) 70%, white), var(--accent) 55%, color-mix(in srgb, var(--accent) 60%, #0A0C11));
  box-shadow: 0 10px 26px -10px color-mix(in srgb, var(--accent) 80%, transparent), inset 0 1px 0 rgba(255, 255, 255, .45);
}
.brand-mark .icon { width: 20px; height: 20px; stroke-width: 2.2; color: #fff; }
.login { min-height: 100vh; display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(380px, .9fr); }
.login-hero { position: relative; padding: 56px; display: flex; flex-direction: column; justify-content: space-between; overflow: hidden;
  border-right: 1px solid var(--border); }
.login-hero h2 { font-size: calc(var(--t-2xl) * 1.35); line-height: 1.08; letter-spacing: -.035em; margin: 0; max-width: 14ch; font-weight: 600; }
.login-hero p { color: var(--text-2); max-width: 46ch; font-size: var(--t-md); line-height: 1.6; }
.login-hero .brand { padding: 0; }
.login-points { display: grid; gap: 10px; margin: 0; padding: 0; list-style: none; color: var(--text-2); font-size: var(--t-sm); }
.login-points li { display: flex; gap: 10px; align-items: center; }
.login-points .icon { color: var(--accent-text); }
.login-wave { display: flex; align-items: center; gap: 4px; height: 90px; margin: 28px 0; }
.login-wave i { display: block; width: 5px; border-radius: 5px; background: linear-gradient(180deg, var(--text), var(--accent)); opacity: .75; }
.login-main { display: grid; place-items: center; padding: 32px 24px; }
.login-card { width: min(400px, 100%); background: var(--card-bg); backdrop-filter: var(--card-blur); -webkit-backdrop-filter: var(--card-blur);
  border: 1px solid var(--border); border-radius: var(--radius-xl); padding: 34px; box-shadow: var(--shadow), var(--card-edge); }
.login-card h1 { font-size: var(--t-xl); margin: 18px 0 6px; letter-spacing: -.025em; font-weight: 600; }
.login-card p { margin: 0 0 22px; color: var(--muted); }
.login-foot { margin-top: 18px; font-size: var(--t-sm); color: var(--muted); }
.login-sso { margin-top: 16px; text-align: center; }

/* ----------------------------------------------------------------------- shell */
.shell { display: grid; grid-template-columns: var(--side-w, 252px) minmax(0, 1fr); min-height: 100vh; }
.sidebar { background: var(--side-bg); color: var(--side-text); border-right: 1px solid var(--side-border); display: flex; flex-direction: column;
  position: sticky; top: 0; height: 100vh; padding: 22px 14px 16px; gap: 18px; overflow-y: auto; scrollbar-width: thin;
  backdrop-filter: blur(18px); -webkit-backdrop-filter: blur(18px); }
.brand { display: flex; align-items: center; gap: 11px; padding: 0 8px; }
.brand .brand-mark { width: 34px; height: 34px; border-radius: 11px; }
.brand-name { font-weight: 600; color: var(--side-strong); letter-spacing: -.01em; font-size: var(--t-md); }
.brand-sub { font-size: var(--t-xs); color: var(--side-muted); }
/* An org's internal name (max. 40 characters) may wrap, but at most two lines. */
.brand-name { overflow-wrap: break-word; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 2; line-clamp: 2; overflow: hidden; }
.login-hero .brand-name { color: var(--text); }
.login-hero .brand-sub { color: var(--muted); }
.org-switch { display: grid; gap: 6px; }
.org-switch label { display: block; font-size: var(--t-2xs); text-transform: uppercase; letter-spacing: .12em; color: var(--side-muted); margin: 0 8px; }
.org-chip { display: flex; align-items: center; gap: 10px; padding: 9px 12px; border: 1px solid var(--side-border); border-radius: 14px; background: var(--side-card);
  color: var(--side-strong); font-size: var(--t-sm); font-weight: 500; }
.org-chip select { flex: 1; min-width: 0; border: 0; background: transparent; color: var(--side-strong); height: 24px; padding: 0; box-shadow: none; }
.org-chip select:focus { box-shadow: none; }
.org-chip select option { color: #0D1626; }
.org-badge { width: 24px; height: 24px; border-radius: 7px; display: grid; place-items: center; font-style: normal; font-size: 10px; font-weight: 700; flex: none;
  color: #0A0C11; background: linear-gradient(135deg, #FFFFFF, color-mix(in srgb, var(--side-accent) 55%, white)); }
.nav { display: grid; gap: 2px; }
.nav-section { font-size: var(--t-2xs); text-transform: uppercase; letter-spacing: .12em; color: var(--side-muted); margin: 14px 12px 6px; }
.nav-section:first-child { margin-top: 0; }
.nav a { position: relative; display: flex; align-items: center; gap: 12px; padding: 9px 12px; border-radius: 11px; color: var(--side-text);
  text-decoration: none; font-weight: 500; font-size: var(--t-base); border: 1px solid transparent; white-space: nowrap; }
.nav a .icon { color: var(--side-muted); }
.nav a:hover { background: var(--side-hover); color: var(--side-strong); text-decoration: none; }
.nav a[aria-current="page"] { color: var(--side-strong);
  background: linear-gradient(90deg, color-mix(in srgb, var(--side-accent) 20%, transparent), color-mix(in srgb, var(--side-accent) 3%, transparent));
  border-color: color-mix(in srgb, var(--side-accent) 26%, transparent); }
.nav a[aria-current="page"] .icon { color: var(--side-accent); }
.nav a[aria-current="page"]::before { content: ""; position: absolute; left: -15px; top: 10px; bottom: 10px; width: 3px; border-radius: 0 3px 3px 0;
  background: var(--side-accent); box-shadow: 0 0 12px var(--side-accent); }
:root[data-side-style="pill"] .nav a { border-radius: 999px; }
:root[data-side-style="pill"] .nav a[aria-current="page"] { background: color-mix(in srgb, var(--side-accent-fill) 18%, transparent);
  border-color: color-mix(in srgb, var(--side-accent-fill) 22%, transparent); }
:root[data-side-style="filled"] .nav a[aria-current="page"] { background: var(--side-accent-fill); color: var(--side-accent-ink); border-color: transparent; }
:root[data-side-style="filled"] .nav a[aria-current="page"] .icon { color: var(--side-accent-ink); }
:root:is([data-side-style="pill"], [data-side-style="filled"]) .nav a[aria-current="page"]::before { display: none; }
.nav-count { margin-left: auto; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 999px; font-size: 11px; font-weight: 700;
  display: inline-flex; align-items: center; justify-content: center;
  background: color-mix(in srgb, var(--danger) 18%, transparent); color: color-mix(in srgb, var(--danger) 70%, white); }
.sidebar-foot { margin-top: auto; display: grid; gap: 10px; }
.me-card { display: flex; align-items: center; gap: 10px; padding: 11px; border-radius: 16px; border: 1px solid var(--side-border); background: var(--side-card); min-width: 0; }
.me-card .who { min-width: 0; font-size: var(--t-xs); color: var(--side-muted); line-height: 1.35; }
.me-card .who strong { color: var(--side-strong); font-weight: 600; display: block; font-size: var(--t-sm); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.av-sq { width: 34px; height: 34px; border-radius: 11px; display: grid; place-items: center; font-size: 12px; font-weight: 600; flex: none;
  color: var(--side-strong); background: color-mix(in srgb, var(--side-accent) 22%, transparent); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--side-accent) 30%, transparent); }
.sidebar-foot .row { flex-wrap: nowrap; }
.sidebar .btn-ghost { color: var(--side-text); flex: 1; }
.sidebar .btn-ghost:hover { background: var(--side-hover); color: var(--side-strong); }

.main { min-width: 0; display: flex; flex-direction: column; }
.topbar { display: flex; align-items: flex-end; gap: 16px; padding: 26px 32px 0; flex-wrap: wrap; }
.topbar .titles { min-width: 0; }
.topbar h1 { font-size: var(--t-2xl); margin: 4px 0 0; letter-spacing: -.03em; font-weight: 600; line-height: 1.15; }
.topbar .sub { color: var(--muted); font-size: var(--t-sm); margin-top: 3px; }
.topbar .actions { margin-left: auto; display: flex; gap: 10px; align-items: center; flex-wrap: wrap; justify-content: flex-end; }
.topbar .actions select { width: auto; min-width: 160px; border-radius: var(--pill); }
.topbar .menu-btn { display: none; align-self: center; }
.content { padding: 22px 32px 56px; display: grid; grid-template-columns: minmax(0, 1fr); gap: var(--gap); max-width: 1560px; width: 100%; }
.content > *, .view-stage > * { min-width: 0; }
.view-stage { display: contents; }

/* ----------------------------------------------------------------------- cards */
.card { position: relative; background: var(--card-bg); backdrop-filter: var(--card-blur); -webkit-backdrop-filter: var(--card-blur);
  border: 1px solid var(--border); border-radius: var(--radius-xl); box-shadow: var(--shadow), var(--card-edge); min-width: 0; }
.card-head { display: flex; align-items: center; gap: 10px 12px; padding: var(--pad) var(--pad) 0; flex-wrap: wrap; }
.card-head h2 { font-size: var(--t-md); margin: 0; letter-spacing: -.012em; font-weight: 600; }
.card-head .hint { color: var(--muted); font-size: var(--t-sm); flex-basis: 100%; order: 3; margin-top: -6px; }
.card-head .tools { margin-left: auto; display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.card-body { padding: 16px var(--pad) var(--pad); }
.card-head + .card-body.flush { margin-top: 10px; }
.card-body.flush { padding: 0 0 6px; }
.card > .card-body:only-child { padding-top: var(--pad); }
.card.alert { border-color: color-mix(in srgb, var(--warn) 34%, transparent);
  box-shadow: var(--shadow), var(--card-edge), 0 0 44px -20px color-mix(in srgb, var(--warn) 70%, transparent); }
.card.compliance { border-color: color-mix(in srgb, var(--warn) 32%, transparent);
  background: linear-gradient(180deg, var(--warn-soft), transparent 70%), var(--card-bg); }
.grid-2 { display: grid; grid-template-columns: minmax(0, 1.35fr) minmax(0, 1fr); gap: var(--gap); align-items: start; }
.grid-2.even { grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); }
.grid-cols { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: var(--gap-sm); }
.legend { display: flex; gap: 14px; font-size: var(--t-xs); color: var(--text-2); flex-wrap: wrap; }
.legend i { display: inline-block; width: 10px; height: 3px; border-radius: 3px; margin-right: 6px; vertical-align: middle; background: currentColor; }
.legend .l-offered { color: var(--accent); }
.legend .l-answered { color: var(--text); }
.legend .l-missed { color: var(--danger); }
.legend .l-klant { color: var(--klant); }
.legend .l-medewerker { color: var(--medewerker); }
.legend .l-ai { color: var(--ai); }
.legend span { color: var(--text-2); }

/* ------------------------------------------------------------------ KPI tiles */
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: var(--gap); }
.kpi { position: relative; background: var(--card-bg); backdrop-filter: var(--card-blur); -webkit-backdrop-filter: var(--card-blur);
  border: 1px solid var(--border); border-radius: var(--radius-xl); padding: calc(var(--pad) - 2px) var(--pad) 14px;
  box-shadow: var(--shadow), var(--card-edge); min-width: 0; overflow: hidden; }
.kpi .kpi-top { display: flex; justify-content: space-between; align-items: center; gap: 6px 8px; min-height: 22px; flex-wrap: wrap; }
.kpi .label { display: flex; align-items: center; gap: 8px; color: var(--text-2); font-size: var(--t-sm); font-weight: 500; }
.kpi .label .icon { color: var(--accent-text); width: 16px; height: 16px; }
.kpi .value { font-size: var(--t-kpi); font-weight: 600; letter-spacing: -.045em; line-height: 1.08; margin: 12px 0 2px; font-variant-numeric: tabular-nums; }
.kpi .value small { font-size: calc(var(--t-kpi) * .5); color: var(--muted); font-weight: 500; letter-spacing: -.02em; }
.kpi .foot { font-size: var(--t-sm); color: var(--muted); }
.kpi .spark { display: block; width: 100%; height: 34px; margin-top: 10px; overflow: visible; }
.spark .spark-line { fill: none; stroke: var(--accent); stroke-width: 1.7; vector-effect: non-scaling-stroke; stroke-linejoin: round; stroke-linecap: round; }
.spark .spark-area { fill: var(--accent); opacity: .12; }
.spark.spark-wait .spark-line { stroke-dasharray: 2 4; opacity: .5; }
.kpi.ok .value { color: var(--ok); }
.kpi.warn .value { color: color-mix(in srgb, var(--warn) 75%, var(--text)); }
.kpi.danger .value { color: var(--danger); }
.kpi.warn .spark-line { stroke: var(--warn); }
.kpi.warn .spark-area { fill: var(--warn); }
.kpi.danger .spark-line { stroke: var(--danger); }
.kpi.danger .spark-area { fill: var(--danger); }
.kpi.ok .spark-line { stroke: var(--ok); }
.kpi.ok .spark-area { fill: var(--ok); }
.kpi.alert { border-color: color-mix(in srgb, var(--warn) 32%, transparent);
  box-shadow: var(--shadow), var(--card-edge), 0 0 40px -18px color-mix(in srgb, var(--warn) 65%, transparent); }
.kpi.link { cursor: pointer; text-decoration: none; color: inherit; display: block; }
.kpi.link:hover { border-color: var(--border-strong); text-decoration: none; }

/* ------------------------------------------------- wallboard hero: SL + volume */
.hero { display: grid; grid-template-columns: minmax(340px, 430px) minmax(0, 1fr); gap: var(--gap); }
.sl { display: grid; grid-template-columns: 164px minmax(0, 1fr); gap: 22px; align-items: center; }
.ring-wrap { position: relative; width: 164px; height: 164px; }
.ring-wrap.sm { width: 104px; height: 104px; }
.ring-wrap svg { width: 100%; height: 100%; transform: rotate(-90deg); overflow: visible; }
.ring-track { fill: none; stroke: var(--surface-3); }
.ring-val { fill: none; stroke-linecap: round; stroke: url(#ring-grad); filter: drop-shadow(0 0 7px color-mix(in srgb, var(--accent) 55%, transparent)); transition: stroke-dasharray .6s cubic-bezier(.22, 1, .36, 1); }
.ring-val.qa { stroke: url(#qa-grad); }
.ring-val.warn { stroke: var(--warn); filter: drop-shadow(0 0 7px color-mix(in srgb, var(--warn) 50%, transparent)); }
.ring-val.danger { stroke: var(--danger); filter: drop-shadow(0 0 7px color-mix(in srgb, var(--danger) 50%, transparent)); }
.stop-a { stop-color: var(--accent); }
.stop-b { stop-color: color-mix(in srgb, var(--accent) 35%, white); }
.ring-c { position: absolute; inset: 0; display: grid; place-content: center; text-align: center; }
.ring-c b { font-size: calc(var(--t-kpi) * 1.1); font-weight: 600; letter-spacing: -.045em; line-height: 1; font-variant-numeric: tabular-nums; }
.ring-c b small { font-size: calc(var(--t-kpi) * .5); color: var(--text-2); font-weight: 500; }
.ring-c span { font-size: var(--t-xs); color: var(--muted); margin-top: 6px; }
.ring-wrap.sm .ring-c b { font-size: var(--t-xl); }
.dl { display: grid; gap: 10px; margin: 0; }
.dl div { display: flex; justify-content: space-between; align-items: baseline; gap: 10px; border-bottom: 1px solid var(--border); padding-bottom: 9px; }
.dl div:last-child { border-bottom: 0; padding-bottom: 0; }
.dl dt { color: var(--muted); font-size: var(--t-sm); }
.dl dd { margin: 0; font-size: var(--t-lg); font-weight: 600; letter-spacing: -.02em; font-variant-numeric: tabular-nums; }
.dl dd.danger { color: var(--danger); }
.chart { position: relative; height: 188px; }
.chart svg { position: absolute; inset: 0; width: 100%; height: 100%; overflow: visible; }
.chart .grid-line { stroke: var(--border); stroke-width: 1; vector-effect: non-scaling-stroke; }
.chart .area-offered { fill: url(#vol-grad); }
.chart .line-offered { fill: none; stroke: var(--accent); stroke-width: 2; vector-effect: non-scaling-stroke; stroke-linejoin: round;
  filter: drop-shadow(0 0 6px color-mix(in srgb, var(--accent) 55%, transparent)); }
.chart .line-answered { fill: none; stroke: var(--text); stroke-width: 1.6; vector-effect: non-scaling-stroke; stroke-linejoin: round; opacity: .85; }
.chart .line-missed { fill: none; stroke: var(--danger); stroke-width: 1.4; vector-effect: non-scaling-stroke; stroke-dasharray: 3 4; }
.chart .vol-a { stop-color: var(--accent); stop-opacity: .34; }
.chart .vol-b { stop-color: var(--accent); stop-opacity: 0; }
.chart-empty { position: absolute; inset: 0; display: grid; place-items: center; color: var(--muted); font-size: var(--t-sm); }
.axis { display: flex; justify-content: space-between; font-size: var(--t-2xs); color: var(--muted); margin-top: 8px; font-family: var(--mono); gap: 4px; }

/* -------------------------------------------------------------------- buttons */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 7px; height: calc(var(--control-h) * var(--btn-scale, 1));
  padding: 0 calc(15px * var(--btn-scale, 1)); border-radius: var(--btn-radius, var(--pill));
  border: 0; background: var(--surface-2); box-shadow: inset 0 0 0 1px var(--border-strong); color: var(--text); font-weight: 600; font-size: var(--t-sm);
  cursor: pointer; white-space: nowrap; text-decoration: none; transition: transform .18s cubic-bezier(.22, 1, .36, 1), box-shadow .18s, background .18s; }
.btn:hover { background: var(--surface-3); text-decoration: none; }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: .5; cursor: not-allowed; transform: none; }
.btn .icon { width: 16px; height: 16px; }
.btn-primary { color: var(--btn-ink); background: linear-gradient(180deg, color-mix(in srgb, var(--btn-bg) 86%, white), var(--btn-bg));
  box-shadow: 0 10px 26px -12px color-mix(in srgb, var(--btn-bg) 85%, transparent), inset 0 1px 0 rgba(255, 255, 255, .4); }
.btn-primary:hover { background: linear-gradient(180deg, color-mix(in srgb, var(--btn-bg) 74%, white), color-mix(in srgb, var(--btn-bg) 90%, black));
  transform: translateY(-1px); }
:root[data-btn-style="soft"] .btn-primary { color: var(--btn-soft-text); background: color-mix(in srgb, var(--btn-bg) 18%, transparent);
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--btn-bg) 32%, transparent); }
:root[data-btn-style="soft"] .btn-primary:hover { background: color-mix(in srgb, var(--btn-bg) 26%, transparent); }
:root[data-btn-style="outline"] .btn-primary { color: var(--btn-soft-text); background: transparent; box-shadow: inset 0 0 0 1.5px var(--btn-soft-text); }
:root[data-btn-style="outline"] .btn-primary:hover { background: color-mix(in srgb, var(--btn-bg) 10%, transparent); }
.btn-light { color: var(--white-accent-ink); background: var(--white-accent); box-shadow: 0 10px 26px -14px rgba(0, 0, 0, .6), inset 0 1px 0 rgba(255, 255, 255, .6); }
.btn-light:hover { background: color-mix(in srgb, var(--white-accent) 88%, var(--accent)); transform: translateY(-1px); }
.btn-danger { color: var(--danger); background: var(--danger-soft); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--danger) 36%, transparent); }
.btn-danger:hover { background: color-mix(in srgb, var(--danger) 22%, transparent); }
.btn-ok { color: var(--ok-ink, #03251A); background: linear-gradient(180deg, color-mix(in srgb, var(--ok) 70%, white), var(--ok));
  box-shadow: 0 12px 30px -12px color-mix(in srgb, var(--ok) 80%, transparent), inset 0 1px 0 rgba(255, 255, 255, .45); }
.btn-ghost { background: transparent; box-shadow: none; color: var(--text-2); padding: 0 10px; }
.btn-ghost:hover { background: var(--surface-2); color: var(--text); }
.btn-sm { height: calc(var(--control-h-sm) * var(--btn-scale, 1)); padding: 0 12px; font-size: var(--t-xs); }
.btn-block { width: 100%; height: calc((var(--control-h) + 4px) * var(--btn-scale, 1)); }
.icon-btn { width: calc(var(--control-h) * var(--btn-scale, 1)); padding: 0; }
.seg { display: inline-flex; padding: 3px; border-radius: var(--pill); background: var(--surface-2); box-shadow: inset 0 0 0 1px var(--border); gap: 2px; flex-wrap: wrap; }
.seg button { border: 0; background: transparent; padding: 0 12px; height: calc(var(--control-h-sm) - 2px); font-size: var(--t-xs); font-weight: 600; cursor: pointer;
  color: var(--text-2); border-radius: var(--pill); }
.seg button:hover { color: var(--text); }
.seg button[aria-pressed="true"] { background: var(--accent-soft); color: var(--text); box-shadow: inset 0 0 0 1px var(--accent-line); }

/* ---------------------------------------------------------------------- forms */
.field { display: grid; gap: 6px; min-width: 0; }
.field > span, .field > label { font-size: var(--t-xs); font-weight: 600; color: var(--text-2); letter-spacing: .01em; }
.field .help { font-size: var(--t-xs); color: var(--muted); font-weight: 400; }
input[type="text"], input[type="email"], input[type="password"], input[type="number"], input[type="date"], input[type="time"],
input[type="search"], input[type="url"], input[type="tel"], select, textarea {
  width: 100%; height: var(--control-h); padding: 0 12px; border: 1px solid var(--border-strong); border-radius: var(--radius-sm);
  background: var(--surface-inset); color: var(--text); font-size: var(--t-base); transition: border-color .15s, box-shadow .15s; }
select { padding-right: 8px; }
select option { background: var(--popover); color: var(--text); }
textarea { height: auto; min-height: 84px; padding: 9px 12px; resize: vertical; line-height: 1.5; }
input::placeholder, textarea::placeholder { color: var(--muted); }
input:hover, select:hover, textarea:hover { border-color: color-mix(in srgb, var(--accent) 30%, var(--border-strong)); }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--accent); box-shadow: var(--focus); }
input:disabled, select:disabled, textarea:disabled { background: var(--surface-2); color: var(--muted); border-color: var(--border); }
input[type="color"] { width: 44px; height: var(--control-h); padding: 3px; border: 1px solid var(--border-strong); border-radius: var(--radius-sm); background: var(--surface-inset); cursor: pointer; }
.check { display: inline-flex; align-items: center; gap: 8px; font-weight: 500; cursor: pointer; color: var(--text-2); }
.check input { width: 16px; height: 16px; accent-color: var(--accent); }
.form-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 14px 16px; }
.form-grid .span-2 { grid-column: span 2; }
.form-grid .span-all { grid-column: 1 / -1; }
.form-actions { display: flex; gap: 8px; justify-content: flex-end; margin-top: 18px; flex-wrap: wrap; }
.fieldset { border: 1px solid var(--border); border-radius: var(--radius); padding: 14px 16px; margin: 0; background: var(--surface-2); }
.fieldset legend { padding: 0 6px; font-weight: 600; font-size: var(--t-sm); color: var(--text-2); }
details.more { border: 1px solid var(--border); border-radius: var(--radius); padding: 12px 16px; background: var(--surface-2); }
details.more summary { cursor: pointer; font-weight: 600; color: var(--text-2); }
details.more[open] summary { margin-bottom: 12px; }
.filters { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 12px; align-items: end; }

/* --------------------------------------------------------------------- tables */
.table-wrap { overflow-x: auto; scrollbar-width: thin; }
table { width: 100%; border-collapse: separate; border-spacing: 0; font-size: var(--t-base); }
th { text-align: left; font-size: var(--t-2xs); text-transform: uppercase; letter-spacing: .09em; color: var(--muted); font-weight: 600;
  padding: 12px var(--cell-x) 10px; border-bottom: 1px solid var(--border); white-space: nowrap; }
th:first-child, td:first-child { padding-left: var(--pad); }
th:last-child, td:last-child { padding-right: var(--pad); }
td { padding: var(--cell-y) var(--cell-x); border-bottom: 1px solid color-mix(in srgb, var(--border) 70%, transparent); vertical-align: middle; }
tbody tr:last-child td { border-bottom: 0; }
tbody tr:hover td { background: var(--surface-2); }
tr.clickable { cursor: pointer; }
tr.clickable:focus-visible { box-shadow: none; outline: 2px solid var(--accent); outline-offset: -2px; }
td.mono { color: var(--text-2); }
th.mono { font-family: var(--font); font-size: var(--t-2xs); letter-spacing: .09em; }
.empty { padding: 30px 18px; text-align: center; color: var(--muted); }
td.empty { padding: 30px 18px; }

/* ------------------------------------------------------------- badges + chips */
.badge { display: inline-flex; align-items: center; gap: 6px; height: 22px; padding: 0 9px 0 8px; border-radius: var(--pill); font-size: var(--t-xs); font-weight: 600;
  background: var(--surface-3); color: var(--text-2); white-space: nowrap; }
.badge::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; box-shadow: 0 0 7px currentColor; }
.badge.plain { padding: 0 9px; }
.badge.plain::before { display: none; }
.b-ok { background: var(--ok-soft); color: var(--ok); }
.b-warn { background: var(--warn-soft); color: var(--warn); }
.b-danger { background: var(--danger-soft); color: var(--danger); }
.b-info { background: var(--info-soft); color: var(--info); }
.b-accent { background: var(--accent-soft); color: var(--accent-text); }
.b-violet { background: var(--violet-soft); color: var(--violet); }
.b-muted { background: var(--surface-3); color: var(--muted); }
.b-muted::before { box-shadow: none; }
.score { display: inline-flex; min-width: 48px; justify-content: center; height: 24px; align-items: center; border-radius: var(--pill); font-weight: 700;
  font-size: var(--t-xs); font-variant-numeric: tabular-nums; padding: 0 8px; }
.score.hi { background: var(--ok-soft); color: var(--ok); }
.score.mid { background: var(--warn-soft); color: var(--warn); }
.score.lo { background: var(--danger-soft); color: var(--danger); }

/* ------------------------------------------------------------ live indicator */
.live { display: inline-flex; align-items: center; gap: 8px; font-size: var(--t-sm); font-weight: 500; color: var(--text-2); padding: 0 13px;
  height: var(--control-h); border-radius: var(--pill); background: var(--surface-2); box-shadow: inset 0 0 0 1px var(--border); white-space: nowrap; }
.live .dot { width: 7px; height: 7px; border-radius: 50%; background: var(--muted); }
.live.on { background: var(--ok-soft); }
.live.on .dot { background: var(--ok); box-shadow: 0 0 10px var(--ok); animation: pulse 1.8s ease-out infinite; }
.live.wait .dot { background: var(--warn); }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--ok) 60%, transparent); } 70% { box-shadow: 0 0 0 9px transparent; } 100% { box-shadow: 0 0 0 0 transparent; } }

/* ---------------------------------------------------------------- agent cards */
.agents { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: var(--gap-sm); }
.agent-card { display: grid; gap: 12px; padding: 14px; border: 1px solid var(--border); border-radius: var(--radius); background: var(--surface-2); min-width: 0; }
.agent-h { display: flex; align-items: center; gap: 10px; min-width: 0; }
.agent-h > div { min-width: 0; }
.agent-card .name { font-weight: 600; font-size: var(--t-base); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.agent-card .meta { font-size: var(--t-xs); color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.agent-f { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.agent-f .row { gap: 6px; flex-wrap: nowrap; }
.agent-card .timer { font-family: var(--mono); font-variant-numeric: tabular-nums; font-size: var(--t-sm); color: var(--text); }
.avatar { position: relative; width: 36px; height: 36px; border-radius: 12px; display: grid; place-items: center; font-weight: 600; font-size: 12px; flex: none;
  background: color-mix(in srgb, var(--state, var(--accent)) 18%, transparent); color: var(--text);
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--state, var(--accent)) 30%, transparent); }
.avatar::after { content: ""; position: absolute; right: -3px; bottom: -3px; width: 10px; height: 10px; border-radius: 50%; background: var(--state, var(--muted));
  box-shadow: 0 0 0 2.5px var(--surface-solid), 0 0 8px var(--state, transparent); }
.agent-card.s-busy, .agent-card.s-ringing { border-color: color-mix(in srgb, var(--state) 28%, var(--border)); }
.s-available { --state: var(--ok); }
.s-ringing { --state: var(--warn); }
.s-busy { --state: var(--accent); }
.s-wrap_up { --state: var(--violet); }
.s-paused { --state: var(--warn); }
.s-offline { --state: var(--muted); }
.s-offline .avatar::after { background: transparent; box-shadow: 0 0 0 2.5px var(--surface-solid), inset 0 0 0 1.5px var(--muted); }
.agent-card.s-ringing .avatar { animation: ring 1s ease-in-out infinite; }
@keyframes ring { 50% { transform: scale(1.07); } }
.reg { width: 7px; height: 7px; border-radius: 50%; display: inline-block; background: var(--muted); flex: none; }
.reg.on { background: var(--ok); box-shadow: 0 0 6px var(--ok); }
.reg.off { background: var(--danger); }

/* ---------------------------------------------------------------- active calls */
.calls-list { display: grid; gap: 4px; padding: 4px 10px 6px; }
.cl { display: grid; grid-template-columns: 32px minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 10px; border-radius: var(--radius-sm); }
.cl:hover { background: var(--surface-2); }
.cl-ic { width: 32px; height: 32px; border-radius: 10px; display: grid; place-items: center; background: var(--accent-soft); color: var(--accent-text); }
.cl-ic.w { background: var(--warn-soft); color: var(--warn); }
.cl-ic .icon { width: 16px; height: 16px; }
.cl b { font-size: var(--t-base); font-weight: 600; font-family: var(--mono); letter-spacing: -.01em; }
.cl small { display: block; color: var(--muted); font-size: var(--t-xs); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.cl .end { display: flex; align-items: center; gap: 10px; }
.cl .t { font-family: var(--mono); font-size: var(--t-sm); text-align: right; min-width: 44px; }
.cl .t.w { color: var(--warn); }
.rec { display: inline-flex; align-items: center; gap: 5px; font-size: var(--t-2xs); color: var(--danger); font-weight: 700; letter-spacing: .06em; }
.rec::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: var(--danger); box-shadow: 0 0 6px var(--danger); }

/* ---------------------------------------------------------------- SLA bars */
.bar { height: 6px; background: var(--surface-3); border-radius: 99px; overflow: hidden; min-width: 70px; flex: 1; }
.bar > span { display: block; height: 100%; border-radius: 99px; width: 0;
  background: linear-gradient(90deg, var(--accent), color-mix(in srgb, var(--accent) 40%, white));
  box-shadow: 0 0 10px color-mix(in srgb, var(--accent) 50%, transparent); }
.bar.warn > span { background: linear-gradient(90deg, color-mix(in srgb, var(--warn) 80%, #000), var(--warn)); box-shadow: 0 0 10px color-mix(in srgb, var(--warn) 50%, transparent); }
.bar.danger > span { background: var(--danger); box-shadow: 0 0 10px color-mix(in srgb, var(--danger) 45%, transparent); }
.slcell { display: grid; grid-template-columns: minmax(70px, 1fr) 44px; gap: 10px; align-items: center; min-width: 130px; }
.wait-ok { color: var(--ok); font-weight: 600; }
.wait-warn { color: var(--warn); font-weight: 700; }
.wait-danger { color: var(--danger); font-weight: 700; }
.qn { font-weight: 600; min-width: 170px; }
.qn small { display: block; font-weight: 400; color: var(--muted); font-size: var(--t-xs); white-space: nowrap; }

/* ----------------------------------------------------------------------- tabs */
.tabs { display: flex; gap: 2px; padding: 4px; border-radius: var(--pill); background: var(--surface-2); box-shadow: inset 0 0 0 1px var(--border);
  overflow-x: auto; scrollbar-width: none; width: max-content; max-width: 100%; }
.tabs a, .tabs button { padding: 0 14px; height: calc(var(--control-h-sm) + 2px); display: inline-flex; align-items: center; border: 0; background: none;
  color: var(--text-2); font-weight: 600; font-size: var(--t-sm); cursor: pointer; white-space: nowrap; text-decoration: none; border-radius: var(--pill); }
.tabs a:hover, .tabs button:hover { color: var(--text); text-decoration: none; background: var(--surface-2); }
.tabs [aria-selected="true"], .tabs [aria-current="page"] { color: var(--text); background: var(--accent-soft); box-shadow: inset 0 0 0 1px var(--accent-line); }

/* ---------------------------------------------------------------- call detail */
.crumb { font-size: var(--t-sm); color: var(--muted); display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.crumb a { color: var(--text-2); }
.crumb .icon { width: 14px; height: 14px; }
.call-head { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 18px; align-items: center; }
.call-av { width: 58px; height: 58px; border-radius: 19px; display: grid; place-items: center; color: var(--accent-ink);
  background: linear-gradient(140deg, color-mix(in srgb, var(--accent) 55%, white), var(--accent));
  box-shadow: 0 14px 30px -14px color-mix(in srgb, var(--accent) 85%, transparent), inset 0 1px 0 rgba(255, 255, 255, .45); }
.call-av .icon { width: 24px; height: 24px; stroke-width: 2; }
.call-head .numbers { font-size: var(--t-xl); font-weight: 600; letter-spacing: -.025em; font-family: var(--font); line-height: 1.2; }
.call-head .numbers .mono { font-size: inherit; color: var(--text); letter-spacing: -.03em; }
.call-head .numbers .arrow { color: var(--muted); margin: 0 8px; font-weight: 400; }
.call-head .head-r { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; justify-content: flex-end; }
.meta { display: flex; flex-wrap: wrap; gap: 6px 18px; margin-top: 8px; font-size: var(--t-sm); color: var(--text-2); }
.meta > span { display: inline-flex; align-items: center; gap: 6px; }
.meta .icon { color: var(--muted); width: 14px; height: 14px; }
.meta b { font-weight: 600; color: var(--text); }

.player { display: grid; gap: 14px; }
.player audio { display: none; }
.pl-ctrl { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.play { width: 50px; height: 50px; border-radius: 50%; border: 0; display: grid; place-items: center; cursor: pointer; color: var(--accent-ink);
  background: linear-gradient(140deg, color-mix(in srgb, var(--accent) 55%, white), var(--accent));
  box-shadow: 0 0 0 6px var(--accent-soft), 0 14px 30px -10px color-mix(in srgb, var(--accent) 85%, transparent); transition: transform .18s; }
.play:hover { transform: scale(1.04); }
.play .icon { width: 20px; height: 20px; fill: currentColor; stroke-width: 0; }
.skip { width: 36px; height: 36px; border-radius: 12px; border: 0; box-shadow: inset 0 0 0 1px var(--border); background: var(--surface-2); display: grid;
  place-items: center; color: var(--text-2); cursor: pointer; }
.skip:hover { color: var(--text); background: var(--surface-3); }
.skip .icon { width: 16px; height: 16px; }
.pl-time { font-family: var(--mono); font-size: var(--t-md); font-variant-numeric: tabular-nums; }
.pl-time span { color: var(--muted); }
.pl-ctrl .legend { margin-left: auto; }
.wave-box { position: relative; padding-top: 30px; cursor: pointer; user-select: none; }
.wave { display: block; width: 100%; height: 132px; }
.wave .wl { fill: var(--klant); }
.wave .wr { fill: var(--medewerker); }
.wave .played-not { opacity: .3; }
.wave .mid { stroke: var(--border-strong); stroke-width: 1; vector-effect: non-scaling-stroke; }
.wave-flat { height: 54px; border-radius: var(--radius-sm); background: repeating-linear-gradient(90deg, var(--surface-3) 0 3px, transparent 3px 7px); }
.ph { position: absolute; top: 24px; bottom: 0; width: 2px; margin-left: -1px; background: var(--text); border-radius: 2px; left: 0;
  box-shadow: 0 0 12px 1px color-mix(in srgb, var(--text) 55%, transparent); pointer-events: none; }
.ph::before { content: ""; position: absolute; top: -4px; left: -4px; width: 10px; height: 10px; border-radius: 50%; background: var(--text); }
.markers { position: absolute; top: 0; left: 0; right: 0; height: 26px; }
.mk { position: absolute; top: 0; transform: translateX(-50%); display: flex; flex-direction: column; align-items: center; border: 0; padding: 0;
  background: none; cursor: pointer; font: inherit; color: var(--accent-text); max-width: 160px; }
.mk span { font-size: var(--t-2xs); font-weight: 600; padding: 3px 8px; border-radius: var(--pill); white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
  max-width: 160px; background: var(--accent-soft); }
.mk::after { content: ""; width: 1px; height: 6px; background: currentColor; opacity: .55; }
.mk.edge-l { transform: none; align-items: flex-start; }
.mk.edge-r { transform: translateX(-100%); align-items: flex-end; }
.mk-ok { color: var(--ok); } .mk-ok span { background: var(--ok-soft); }
.mk-warn { color: var(--warn); } .mk-warn span { background: var(--warn-soft); box-shadow: 0 0 16px -4px color-mix(in srgb, var(--warn) 60%, transparent); }
.mk-danger { color: var(--danger); } .mk-danger span { background: var(--danger-soft); }
.mk-info { color: var(--text-2); } .mk-info span { background: var(--surface-3); }
.wave-axis { display: flex; justify-content: space-between; font-family: var(--mono); font-size: var(--t-2xs); color: var(--muted); margin-top: 6px; }
.seek { width: 100%; accent-color: var(--accent); margin: 0; }

.transcript { display: grid; gap: 2px; max-height: 620px; overflow-y: auto; padding: 4px; margin: 0 -8px; scroll-behavior: smooth; scrollbar-width: thin; }
.seg-row { position: relative; display: grid; grid-template-columns: 54px minmax(0, 1fr); gap: 10px; padding: 10px 12px; border-radius: 14px; align-items: baseline; }
.seg-row:hover { background: var(--surface-2); }
.seg-row.active { background: var(--accent-soft); box-shadow: inset 0 0 0 1px var(--accent-line); }
.seg-row.active::before { content: ""; position: absolute; left: -1px; top: 12px; bottom: 12px; width: 3px; border-radius: 3px; background: var(--accent);
  box-shadow: 0 0 10px var(--accent); }
.seg-row .ts { font-family: var(--mono); font-size: var(--t-xs); color: var(--muted); background: none; border: 0; padding: 2px 0 0; cursor: pointer; text-align: left; }
.seg-row .ts:hover { color: var(--accent-text); text-decoration: underline; }
.seg-row .who { font-size: var(--t-xs); font-weight: 600; margin-bottom: 2px; }
.seg-row .text { display: block; font-size: var(--t-md); line-height: 1.6; color: var(--text); }
.sp-klant .who, .speaker.sp-klant { color: var(--klant); }
.sp-medewerker .who, .speaker.sp-medewerker { color: var(--medewerker); }
.sp-onbekend .who, .speaker.sp-onbekend { color: var(--muted); }
.speaker { font-size: var(--t-xs); font-weight: 600; }
.summary-text { font-size: var(--t-md); line-height: 1.65; margin: 0; color: var(--text); }
.kv { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px 18px; font-size: var(--t-base); margin: 0; }
.kv > div { min-width: 0; }
.kv dt { color: var(--muted); font-size: var(--t-xs); }
.kv dd { margin: 2px 0 0; font-weight: 500; }
.facts { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 12px 20px; }
.fact .k { font-size: var(--t-xs); color: var(--muted); }
.fact .v { font-weight: 600; }
ul.clean { list-style: none; padding: 0; margin: 0; display: grid; gap: 8px; }
.todo li { display: grid; grid-template-columns: 20px minmax(0, 1fr) auto; gap: 10px; align-items: start; padding: 10px 12px; border-radius: 12px;
  background: var(--surface-2); border: 1px solid var(--border); font-size: var(--t-base); }
.todo .tick { width: 18px; height: 18px; border-radius: 6px; border: 1.5px solid var(--border-strong); margin-top: 1px; }
.todo .end { display: flex; gap: 6px; align-items: center; }
.qa-top { display: grid; grid-template-columns: 104px minmax(0, 1fr) auto; gap: 18px; align-items: center; }
.criterion { border: 1px solid var(--border); border-radius: var(--radius); padding: 12px 14px; display: grid; gap: 7px; background: var(--surface-2); }
.criterion-head { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.criterion-head .label { font-weight: 600; }
.criterion-head .right { margin-left: auto; display: flex; gap: 6px; align-items: center; }
.criterion .bar { height: 4px; }
.quote { display: inline; border: 0; background: none; padding: 0; text-align: left; cursor: pointer; color: var(--text-2); font-style: italic; }
.quote:hover { color: var(--accent-text); text-decoration: underline; }
.quote-wrap { border-left: 2px solid var(--border-strong); padding: 6px 0 6px 12px; border-radius: 0 10px 10px 0; background: var(--surface-2); }
.quote-wrap.verified { border-left-color: var(--ok); }
.quote-wrap.unverified { border-left-color: var(--warn); }
.ts-chip { font-family: var(--mono); font-size: var(--t-2xs); color: var(--accent-text); padding: 1px 7px; border-radius: var(--pill); background: var(--accent-soft); white-space: nowrap; }
.big-score { font-size: calc(var(--t-kpi) * .95); font-weight: 600; letter-spacing: -.04em; font-variant-numeric: tabular-nums; }
.big-score.hi { color: var(--ok); }
.big-score.mid { color: var(--warn); }
.big-score.lo { color: var(--danger); }
.disclaimer { font-size: var(--t-xs); color: var(--muted); }
.objection { background: var(--surface-2); border: 1px solid var(--border); border-radius: var(--radius); padding: 12px 14px; display: grid; gap: 6px; }
.legs td, .legs th { padding: 8px 12px; }
.notice { display: flex; gap: 10px; align-items: flex-start; padding: 11px 14px; border-radius: var(--radius); background: var(--info-soft); color: var(--text-2);
  font-size: var(--t-sm); border: 1px solid color-mix(in srgb, var(--info) 25%, transparent); }
.notice.warn { background: var(--warn-soft); border-color: color-mix(in srgb, var(--warn) 30%, transparent); }
.notice .icon { color: var(--info); margin-top: 1px; width: 16px; height: 16px; }
.notice.warn .icon { color: var(--warn); }
.audit-line { display: flex; align-items: center; gap: 8px; font-size: var(--t-xs); color: var(--muted); }
.audit-line .icon { width: 14px; height: 14px; }
.sig { display: grid; grid-template-columns: 12px minmax(0, 1fr) auto; gap: 12px; padding: 12px 0; border-top: 1px solid var(--border); }
.sig:first-child { border-top: 0; padding-top: 0; }
.sev { width: 9px; height: 9px; border-radius: 50%; margin-top: 6px; background: var(--muted); }
.sev-hoog { background: var(--danger); box-shadow: 0 0 10px var(--danger); }
.sev-middel { background: var(--warn); box-shadow: 0 0 10px var(--warn); }
.sev-laag { background: var(--info); box-shadow: 0 0 10px var(--info); }
.sig b { font-size: var(--t-base); font-weight: 600; }
.sig .m { font-size: var(--t-xs); color: var(--muted); margin-top: 1px; }

/* ----------------------------------------------------------- IVR tree, hours */
.tree { display: grid; gap: 6px; }
.tree-node { border-left: 2px solid var(--border-strong); padding-left: 14px; margin-left: 6px; display: grid; gap: 6px; }
.tree-item { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.digit { display: inline-grid; place-items: center; width: 26px; height: 26px; border-radius: 8px; background: var(--accent-soft); color: var(--accent-text);
  font-weight: 700; font-family: var(--mono); box-shadow: inset 0 0 0 1px var(--accent-line); }
.option-row { display: grid; grid-template-columns: 80px minmax(0, 1fr) auto; gap: 8px; align-items: end; padding: 10px; border: 1px dashed var(--border-strong); border-radius: var(--radius-sm); }
.target-picker { display: grid; grid-template-columns: minmax(120px, 160px) minmax(0, 1fr); gap: 8px; }
.target-picker .msg { grid-column: 1 / -1; }
.hours-row { display: grid; grid-template-columns: 120px 110px 1fr 1fr; gap: 10px; align-items: center; padding: 7px 0; border-bottom: 1px solid var(--border); }
.hours-row:last-child { border-bottom: 0; }
.hbar { display: grid; grid-template-columns: minmax(120px, 220px) minmax(0, 1fr) 52px; gap: 12px; align-items: center; font-size: var(--t-sm); }
.hbar .bar { height: 7px; }
.plain-list { margin: 0; padding-left: 18px; display: grid; gap: 6px; }
.plain-list li { line-height: 1.45; }

/* ------------------------------------------------------ dialogs, toasts, misc */
dialog { border: 1px solid var(--border-strong); border-radius: var(--radius-xl); padding: 0; background: var(--popover); color: var(--text); box-shadow: var(--shadow-pop);
  width: min(760px, calc(100vw - 32px)); max-height: calc(100vh - 48px); }
dialog::backdrop { background: var(--overlay); backdrop-filter: blur(6px); }
.dialog-head { display: flex; align-items: center; gap: 10px; padding: 18px 22px; border-bottom: 1px solid var(--border); position: sticky; top: 0;
  background: var(--popover); z-index: 1; }
.dialog-head h2 { margin: 0; font-size: var(--t-md); font-weight: 600; }
.dialog-head .btn { margin-left: auto; }
.dialog-body { padding: 20px 22px; }
dialog.small { width: min(460px, calc(100vw - 32px)); }
.toasts { position: fixed; right: 20px; bottom: 20px; display: grid; gap: 8px; z-index: 50; }
.toast { background: var(--popover); color: var(--text); padding: 11px 16px; border-radius: 14px; box-shadow: var(--shadow-pop); font-size: var(--t-sm);
  max-width: 380px; border: 1px solid var(--border-strong); border-left: 3px solid var(--ok); }
.toast.error { border-left-color: var(--danger); }
.error-box { padding: 14px 18px; border-radius: var(--radius); background: var(--danger-soft); color: var(--danger);
  border: 1px solid color-mix(in srgb, var(--danger) 30%, transparent); }
/* Platform staff / MFA notice above the page (CONSOLE.md "Platformbeheer, MFA en break-glass") */
.access-banner { display: flex; flex-wrap: wrap; align-items: center; gap: 10px 14px; margin: 0 24px 12px; padding: 10px 14px;
  border-radius: var(--radius); background: var(--info-soft); border: 1px solid var(--border); font-size: var(--t-sm); }
.access-banner.warn { background: var(--warn-soft); color: var(--warn-ink); }
.access-banner > span { flex: 1 1 260px; }
/* Subscription banner (ADMIN_PORTAL.md §13): limit reached, trial ending */
.access-banner.danger { background: var(--danger-soft); border-color: color-mix(in srgb, var(--danger) 35%, transparent); }
.access-banner.sub-banner { color: var(--text); }  /* readable on every preset (light and dark) */
.access-banner.sub-banner.warn { border-color: color-mix(in srgb, var(--warn) 35%, transparent); }
.access-banner > .icon { flex: 0 0 auto; width: 16px; height: 16px; }
.access-banner.warn > .icon { color: var(--warn); }
.access-banner.danger > .icon { color: var(--danger); }
/* Suspended org (403 tenant_suspended): a clear screen instead of an error */
.boot-card.blocked-card { max-width: 460px; padding: 28px; gap: 10px; border-radius: var(--radius-xl); background: var(--card-bg);
  border: 1px solid color-mix(in srgb, var(--danger) 35%, var(--border)); color: var(--text-2); }
.blocked-card h1 { margin: 6px 0 0; font-size: var(--t-xl); color: var(--text); }
.blocked-card .field { width: 100%; text-align: left; }
.blocked-card .row { justify-content: center; }
.mfa-qr { display: block; width: 200px; height: 200px; margin: 4px auto; background: #fff; border-radius: 8px; padding: 8px; }
.mfa-secret { font-family: ui-monospace, monospace; letter-spacing: .06em; word-break: break-all; user-select: all; }
.skeleton { height: 14px; border-radius: 6px; background: linear-gradient(90deg, var(--surface-2), var(--surface-3), var(--surface-2)); background-size: 200% 100%;
  animation: shimmer 1.2s infinite; }
@keyframes shimmer { to { background-position: -200% 0; } }

/* ---------------------------------------------------------- appearance panel */
.presets { display: grid; grid-template-columns: repeat(auto-fill, minmax(176px, 1fr)); gap: var(--gap-sm); }
.preset-card { display: grid; gap: 10px; padding: 10px; border-radius: var(--radius); border: 1px solid var(--border); background: var(--surface-2);
  cursor: pointer; text-align: left; color: var(--text); }
.preset-card:hover { border-color: var(--border-strong); }
.preset-card[aria-pressed="true"] { border-color: var(--accent); box-shadow: 0 0 0 1px var(--accent), 0 12px 30px -16px color-mix(in srgb, var(--accent) 80%, transparent); }
.preset-card b { font-size: var(--t-sm); font-weight: 600; display: block; }
.preset-card small { color: var(--muted); font-size: var(--t-xs); line-height: 1.35; display: block; }
.mini { position: relative; height: 82px; border-radius: 10px; overflow: hidden; display: grid; grid-template-columns: 26% 1fr;
  border: 1px solid rgba(127, 127, 127, .25); background: var(--m-bg, #0A0C11); }
.mini i { display: block; }
.mini .m-side { border-right: 1px solid rgba(127, 127, 127, .2); background: var(--m-side, #04060A); }
.mini .m-main { padding: 9px; display: grid; gap: 6px; align-content: start; }
.mini .m-line { height: 6px; width: 60%; border-radius: 4px; background: var(--m-text, #F4F6FA); }
.mini .m-cards { display: grid; grid-template-columns: 1fr 1fr; gap: 5px; }
.mini .m-card { height: 26px; border-radius: 6px; background: var(--m-surface, #13161D); border: 1px solid var(--m-border, rgba(127, 127, 127, .2)); }
.mini .m-dot { position: absolute; right: 8px; bottom: 8px; width: 18px; height: 8px; border-radius: 5px; background: var(--m-accent, #5B8CFF); }
.mini .m-active { position: absolute; left: 4%; top: 22px; width: 18%; height: 6px; border-radius: 4px; background: var(--m-side-accent, #8DB0FF); }
.mini-system { background: linear-gradient(110deg, #0A0C11 50%, #F2F4F8 50%); }
.mini-system .m-side { background: rgba(0, 0, 0, .35); }
.mini-system .m-line { background: linear-gradient(90deg, #F4F6FA 50%, #0D1626 50%); }
.mini-system .m-card { background: rgba(127, 140, 170, .2); }
.mini-system .m-dot { background: #5B8CFF; }
.swatches { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.swatch { width: 30px; height: 30px; border-radius: 50%; border: 2px solid var(--surface-solid); cursor: pointer; padding: 0;
  box-shadow: 0 0 0 1px var(--border-strong); }
.swatch[aria-pressed="true"] { box-shadow: 0 0 0 2px var(--text); }
.swatch.preset-default { background: conic-gradient(from 200deg, var(--accent), color-mix(in srgb, var(--accent) 40%, white), var(--accent)); }
.contrast-row { display: flex; flex-wrap: wrap; gap: 8px 16px; font-size: var(--t-xs); color: var(--text-2); align-items: center; }
.contrast-row b { font-variant-numeric: tabular-nums; color: var(--text); }
.option-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(320px, 1fr)); gap: 16px 20px; }
.option-grid .seg { justify-self: start; }
.preview { display: grid; gap: 12px; padding: var(--pad-sm); border-radius: var(--radius); border: 1px dashed var(--border-strong); }
.preview .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }

/* ----------------------------------------------------------------- responsive */
@media (max-width: 1240px) {
  .hero { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 1100px) {
  .grid-2, .grid-2.even { grid-template-columns: minmax(0, 1fr); }
  .shell { grid-template-columns: 76px minmax(0, 1fr); }
  .sidebar { padding: 18px 10px; align-items: center; }
  .sidebar .brand > div:last-child, .nav a > .nav-text, .org-chip .nav-text, .nav-section, .org-switch label, .me-card .who, .sidebar .btn-ghost > span { display: none; }
  .org-chip { padding: 6px; border: 0; background: none; }
  .org-chip select { display: none; }
  .nav a { justify-content: center; padding: 10px; }
  .nav a[aria-current="page"]::before { left: -11px; }
  .nav-count { position: absolute; top: 2px; right: 2px; min-width: 16px; height: 16px; font-size: 10px; padding: 0 4px; }
  .me-card { padding: 0; border: 0; background: none; justify-content: center; }
  .sidebar-foot .row { flex-direction: column; }
  .topbar { padding: 22px 24px 0; }
  .content { padding: 18px 24px 40px; }
}
@media (max-width: 860px) {
  .login { grid-template-columns: minmax(0, 1fr); }
  .login-hero { display: none; }
  .shell { grid-template-columns: minmax(0, 1fr); }
  .sidebar { position: fixed; inset: 0 auto 0 0; width: 272px; z-index: 40; transform: translateX(-100%); transition: transform .2s ease;
    align-items: stretch; padding: 22px 14px 16px; background: var(--side-solid, var(--surface-solid)); }
  .sidebar .brand > div:last-child, .nav a > .nav-text, .org-chip .nav-text, .nav-section, .org-switch label, .me-card .who, .sidebar .btn-ghost > span { display: revert; }
  .org-chip { padding: 9px 12px; border: 1px solid var(--side-border); background: var(--side-card); }
  .org-chip select { display: revert; }
  .nav a { justify-content: flex-start; padding: 9px 12px; }
  .nav-count { position: static; }
  .me-card { padding: 11px; border: 1px solid var(--side-border); background: var(--side-card); justify-content: flex-start; }
  .sidebar-foot .row { flex-direction: row; }
  .shell.nav-open .sidebar { transform: none; box-shadow: 0 0 0 100vmax var(--overlay); }
  .topbar .menu-btn { display: inline-flex; }
  .topbar { padding: 14px 16px 0; align-items: center; }
  .topbar h1 { font-size: var(--t-xl); }
  .content { padding: 16px 16px 32px; }
  .form-grid .span-2 { grid-column: auto; }
  .sl { grid-template-columns: minmax(0, 1fr); justify-items: center; }
  .sl .dl { width: 100%; }
  .call-head { grid-template-columns: auto minmax(0, 1fr); }
  .call-head .head-r { grid-column: 1 / -1; justify-content: flex-start; }
  .qa-top { grid-template-columns: minmax(0, 1fr); justify-items: start; }
  .kv { grid-template-columns: minmax(0, 1fr); }
  .hours-row { grid-template-columns: 1fr 1fr; }
  .option-row { grid-template-columns: minmax(0, 1fr); }
  .target-picker { grid-template-columns: minmax(0, 1fr); }
  .pl-ctrl .legend { margin-left: 0; }
}
/* Live assistant (views/live_assist.js) */
.live-alerts { display: grid; gap: 8px; }
.live-alert { display: grid; gap: 6px; padding: 10px 12px; border-radius: var(--radius-sm); background: var(--surface-2);
  border-left: 3px solid var(--muted); }
.live-alert.tone-danger { border-left-color: var(--danger); }
.live-alert.tone-warn { border-left-color: var(--warn); }
.live-alert.seen { opacity: .7; }
.live-assist { display: grid; gap: 8px; }
.live-assist ul.plain { margin: 0; padding: 0; list-style: none; display: grid; gap: 4px; font-size: var(--t-sm); }
.live-transcript { max-height: 320px; overflow-y: auto; display: grid; gap: 4px; font-size: var(--t-sm); }
.live-line { display: grid; grid-template-columns: auto 1fr; gap: 8px; align-items: baseline; }
.live-line .who { font-size: var(--t-2xs); font-weight: 700; text-transform: uppercase; letter-spacing: .06em; white-space: nowrap; }
.live-line.klant .who { color: var(--teal); }
.live-line.medewerker .who { color: var(--accent-text); }
.live-line.interim span:last-child { color: var(--muted); font-style: italic; }

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; scroll-behavior: auto !important; }
}

/* Warm AI handoff (views/handoff.js): intent → queue editor rows. */
.handoff-route { display: grid; grid-template-columns: minmax(120px, 1fr) minmax(140px, 1.2fr) 90px minmax(140px, 1.5fr) auto;
  gap: 8px; align-items: center; }
.handoff-route > * { width: 100%; min-width: 0; }
.handoff-route > button { width: auto; }
@media (max-width: 860px) { .handoff-route { grid-template-columns: 1fr 1fr; } }

/* ------------------------------------------------- Thema-studio (views/appearance.js) */
.studio { display: grid; grid-template-columns: minmax(0, 1fr) minmax(320px, 440px); gap: var(--gap); align-items: start; }
.studio-side { position: sticky; top: 16px; display: grid; gap: var(--gap); }
.studio-status { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; font-size: var(--t-sm); color: var(--text-2); }
.studio-status .dot { width: 8px; height: 8px; border-radius: 50%; background: var(--ok); flex: none; }
.studio-status[data-state="saving"] .dot { background: var(--warn); }
.studio-status[data-state="local"] .dot, .studio-status[data-state="error"] .dot { background: var(--danger); }
.theme-group { display: grid; gap: 10px; }
.theme-group + .theme-group { margin-top: 18px; }
.theme-gallery { display: grid; grid-template-columns: repeat(auto-fill, minmax(164px, 1fr)); gap: var(--gap-sm); }
.preset-card .badge { justify-self: start; }
.studio-tabs { display: flex; flex-wrap: wrap; gap: 4px; padding: 4px; border-radius: var(--radius); background: var(--surface-2);
  box-shadow: inset 0 0 0 1px var(--border); }
.studio-tabs [role="tab"] { border: 0; background: transparent; padding: 0 12px; height: calc(var(--control-h-sm) + 2px); border-radius: var(--radius-sm);
  font-weight: 600; font-size: var(--t-xs); color: var(--text-2); cursor: pointer; display: inline-flex; align-items: center; gap: 6px; }
.studio-tabs [role="tab"]:hover { color: var(--text); background: var(--surface-2); }
.studio-tabs [role="tab"][aria-selected="true"] { background: var(--accent-soft); color: var(--text); box-shadow: inset 0 0 0 1px var(--accent-line); }
.studio-tabs [role="tab"] .icon { width: 15px; height: 15px; }
.studio-panel { display: grid; gap: 18px; padding-top: 16px; }
.studio-row { display: grid; gap: 8px; min-width: 0; }
.studio-row > .row-head { display: flex; align-items: baseline; gap: 8px; flex-wrap: wrap; }
.studio-row > .row-head b { font-size: var(--t-sm); font-weight: 600; }
.studio-row > .row-head .help { font-size: var(--t-xs); color: var(--muted); }
.studio-row .seg { justify-self: start; }
.color-field { display: grid; gap: 8px; padding: 12px; border-radius: var(--radius); border: 1px solid var(--border); background: var(--surface-2); }
.color-field .row-head { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.color-field .row-head b { font-size: var(--t-sm); font-weight: 600; }
.color-field .chip { width: 18px; height: 18px; border-radius: 6px; box-shadow: inset 0 0 0 1px rgba(127, 127, 127, .4); flex: none; }
.color-field .hex { width: 104px; }
.color-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(300px, 100%), 1fr)); gap: 12px; }
.swatches .swatch.sm { width: 24px; height: 24px; }
.guard-list { display: grid; gap: 6px; margin: 0; padding: 0; list-style: none; }
.guard-list li { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 10px; align-items: center; font-size: var(--t-sm);
  padding: 8px 10px; border-radius: var(--radius-sm); background: var(--surface-2); }
.guard-list .pair { width: 34px; height: 22px; border-radius: 6px; display: grid; place-items: center; font-size: 11px; font-weight: 700;
  box-shadow: inset 0 0 0 1px rgba(127, 127, 127, .35); background: var(--g-bg, #000); color: var(--g-fg, #fff); }
.guard-list .note { color: var(--muted); font-size: var(--t-xs); display: block; }
.share-code { width: 100%; min-height: 84px; font-family: var(--mono); font-size: var(--t-xs); word-break: break-all; }
.house-list { display: grid; gap: 8px; margin: 0; padding: 0; list-style: none; }
.house-list li { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; padding: 8px 10px; border-radius: var(--radius-sm); background: var(--surface-2); }
.house-list .mini { width: 64px; height: 40px; flex: none; }
.house-list .mini .m-cards, .house-list .mini .m-line { display: none; }
.lock-note { display: flex; gap: 8px; align-items: flex-start; font-size: var(--t-sm); color: var(--text-2); }

/* Live preview: the real components on the real tokens (inert, aria-hidden). */
.pv { display: grid; grid-template-columns: 38% minmax(0, 1fr); min-height: 300px; border-radius: var(--radius); overflow: hidden;
  border: 1px solid var(--border-strong); background: var(--page-bg); background-color: var(--bg); position: relative; isolation: isolate; }
.pv-side { background: var(--side-solid); color: var(--side-text); padding: 12px 8px 12px 14px; display: grid; gap: 8px; align-content: start; min-width: 0; }
.pv-side .brand { padding: 0; gap: 8px; }
.pv-side .brand .brand-mark { width: 24px; height: 24px; border-radius: 8px; }
.pv-side .brand-name { font-size: var(--t-xs); }
.pv-side .nav a { padding: 6px 8px; gap: 8px; font-size: var(--t-xs); }
.pv-side .nav a[aria-current="page"]::before { left: -14px; top: 7px; bottom: 7px; }
.pv-side .nav-section { margin: 4px 8px 2px; }
.pv-main { padding: 12px; display: grid; gap: 10px; align-content: start; min-width: 0; }
.pv-main h3 { margin: 0; font-size: var(--t-md); letter-spacing: -.01em; }
.pv-main .card { padding: 12px; display: grid; gap: 8px; }
.pv-main .kpi { padding: 10px 12px; }
.pv-main .kpi .value { font-size: var(--t-xl); margin: 6px 0 0; }
.pv-main .kpi .label { font-size: var(--t-xs); min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.pv-main input { height: calc(var(--control-h) - 4px); }
.pv-toast { display: grid; gap: 8px; padding: 12px 14px; border-radius: var(--radius); background: var(--surface-solid); color: var(--text);
  border: 1px solid var(--border-strong); box-shadow: var(--shadow-pop); border-left: 4px solid var(--btn-bg); }
.pv-toast .from { font-size: var(--t-md); font-weight: 650; }
.pv-toast .label { display: flex; align-items: center; gap: 6px; font-size: var(--t-xs); color: var(--muted); }
.pv-toast .label i { width: 8px; height: 8px; border-radius: 50%; background: var(--ok); }
.pv-call { display: grid; gap: 10px; padding: 12px 14px; border-radius: var(--radius-xl); background: var(--surface-solid); border: 1px solid var(--border-strong);
  box-shadow: var(--shadow); }
.pv-call .timer { font-family: var(--mono); font-size: var(--t-lg); font-variant-numeric: tabular-nums; }
.pv-call .ctls { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 6px; }
.pv-call .ctls .btn { padding: 0 6px; }
.pv-grid-2 { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 10px; }
@media (max-width: 1100px) {
  .studio { grid-template-columns: minmax(0, 1fr); }
  .studio-side { position: static; }
}
@media (max-width: 520px) {
  .pv { grid-template-columns: minmax(0, 1fr); }
  .pv-side { display: none; }
  .pv-grid-2 { grid-template-columns: minmax(0, 1fr); }
  .theme-gallery { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .studio-tabs [role="tab"] { padding: 0 9px; }
}

/* Theme shared in the chat (views/chat.js): apply with one click. */
.theme-share { display: grid; grid-template-columns: 96px minmax(0, 1fr); gap: 12px; align-items: center; padding: 10px; margin-top: 6px;
  border-radius: var(--radius); border: 1px solid var(--border); background: var(--surface-2); max-width: 460px; }
.theme-share .mini { height: 60px; }
.theme-share .row { margin-top: 6px; }
.pattern-card, .font-card { gap: 6px; align-content: start; }
.ptile { display: block; height: 52px; border-radius: 8px; background: var(--surface-inset); position: relative; overflow: hidden;
  box-shadow: inset 0 0 0 1px var(--border); }
.ptile::after { content: ""; position: absolute; inset: 0; background-color: var(--accent-text); opacity: .55;
  -webkit-mask-image: var(--pattern); mask-image: var(--pattern); -webkit-mask-size: var(--pattern-size); mask-size: var(--pattern-size); }
.font-sample { font-size: calc(var(--t-xl) * .9); line-height: 1.15; letter-spacing: -.01em; }
.fs-geist { font-family: "Geist", ui-sans-serif, system-ui, sans-serif; }
.fs-inter { font-family: "Inter", "Geist", ui-sans-serif, system-ui, sans-serif; }
.fs-leesbaar { font-family: "Atkinson Hyperlegible", "Atkinson Hyperlegible Next", Verdana, Tahoma, system-ui, sans-serif; }
.fs-rond { font-family: "Nunito", "Varela Round", ui-rounded, "SF Pro Rounded", "Arial Rounded MT Bold", system-ui, sans-serif; }
.fs-systeem { font-family: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; }

/* Compliance (Beheer -> Compliance and Kalleo-beheer -> Klantdetail; docs/telephony/COMPLIANCE.md) */
.compliance-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.compliance-line { display: grid; grid-template-columns: auto minmax(8rem, 14rem) minmax(0, 1fr); gap: 4px 12px; align-items: baseline; }
.compliance-line > span:last-child { min-width: 0; overflow-wrap: anywhere; }
.form-errors ul { margin: 0; padding-left: 1.2em; color: var(--danger); }
@media (max-width: 640px) {
  .compliance-line { grid-template-columns: auto minmax(0, 1fr); }
  .compliance-line > span:last-child { grid-column: 1 / -1; }
}

/* ------------------------------------------------------------------ werkplek (Bellen)
 * Greeting + own status, today's tiles, callbacks, recent + colleagues and the
 * keypad on the right (views/bellen.js). Wraps to one column on narrow screens. */
.wp-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: var(--gap); }
.wp-hello { margin: 2px 0 0; font-size: var(--t-xl); font-weight: 700; letter-spacing: -.02em; }
.wp-status { display: inline-flex; gap: 3px; padding: 3px; border-radius: var(--radius-sm); background: var(--surface-2); }
.wp-seg { display: inline-flex; align-items: center; gap: 7px; height: 34px; padding: 0 14px; border: 0; border-radius: calc(var(--radius-sm) - 3px);
  background: transparent; color: var(--muted); font: inherit; font-size: var(--t-sm); font-weight: 600; cursor: pointer; }
.wp-seg.on { background: var(--card-bg); color: var(--text); box-shadow: 0 1px 2px rgba(0, 0, 0, .08); }
.wp-seg:disabled { cursor: default; }
.wp-seg:disabled:not(.on) { opacity: .5; }
.werkplek { display: flex; flex-wrap: wrap; gap: var(--gap); align-items: flex-start; }
.wp-main { flex: 999 1 560px; min-width: 0; }
.wp-dial { flex: 1 1 300px; max-width: 380px; position: sticky; top: var(--gap); }
.wp-pair { display: flex; flex-wrap: wrap; gap: var(--gap); align-items: flex-start; }
.wp-pair > .card { flex: 1 1 320px; min-width: 0; }
.wp-tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(124px, 1fr)); gap: var(--gap); }
.wp-tile { display: flex; flex-direction: column; gap: 4px; padding: 16px 18px; border-radius: var(--radius-xl); background: var(--card-bg);
  border: 1px solid var(--border); color: var(--text); text-decoration: none; }
.wp-tile:hover { border-color: var(--border-strong); }
.wp-tile-label { font-size: var(--t-xs); font-weight: 600; color: var(--muted); }
.wp-tile-value { font-size: var(--t-kpi); font-weight: 700; letter-spacing: -.03em; line-height: 1.1; font-variant-numeric: tabular-nums; }
.wp-tile-sub { font-size: var(--t-xs); font-weight: 600; color: var(--muted); }
.wp-tile.bad .wp-tile-sub { color: color-mix(in srgb, var(--danger) 80%, var(--text)); }
.wp-tile.warn .wp-tile-sub { color: color-mix(in srgb, var(--warn) 70%, var(--text)); }
@media (max-width: 860px) { .wp-dial { max-width: none; position: static; } }